It’s an old adage but it’s surprising how few organisations take Benjamin Franklin’s quote seriously enough to put his advice into practise. ‘By failing to prepare you are preparing to fail’ he said.  Of course it is tough for organisations like smaller businesses and charities who don’t feel they have the time or money to spend on training. Unfortunately though, when it comes to dealing with a crisis of any sort, it is the preparation for that possibility which will save both in the long run. More info