A Cautionary Tale about the Pitfalls of Doing the Right Thing
This is a short story of how I denied a business my custom because of good intentioned, but unfavourable word-of-mouth. I have
How we’ve helped a SaaS business protect its future
Our no-nonsense, pragmatic approach may not be everyone’s cup of tea, but it’s exactly what the head of an ambitious SaaS company
Are self-assessed certifications credible?
One question that we’re regularly asked concerns the credibility of self-assessed certifications, like IASME Governance and Cyber Essentials.
Five ways to read your clients’ minds
We’d all love to have a crystal ball to help us see inside our clients’ minds. We can’t provide one of these
Intelligent Decision Making
How to reconcile different attitudes to risk We all grow up learning to evaluate and manage risks in a way that’s personal
How our double standards can help your business!
We believe in never asking clients to do what we wouldn’t do ourselves, so we’ve recently had our management systems audited to
From survive to thrive: using 5 Ps to identify your business risks
The one thing we’ve all learned recently is that however devastating something has the potential to be, a little forward planning can
The benefits of client feedback and how it has shaped Risk Evolves
Is it possible to survive as a business without client feedback? Possibly not. After all, if you don’t know what your customers
5 ways to avoid a fine from the ICO
It’s best not to ignore the Information Commissioner’s Office (ICO). Last year, they made the following statement at a CBI event: